Advice and suggestions
Before & Simultaneously with sale
• using of the best quality internal and external minerals.
• using the specialist and experienced staff at all stages of production and laboratory.
• Using of advanced laboratory and production equipment.
• Formulation design according to customer's needs and requirements.
• Our experts, in case of customer's desire, design glazes or engobes sets according to the conditions of production of each ceramic and tile factory.
• Provide technical support and knowledge transfer for each customer individually and specifically for the specific circumstances of the company and its market.
• Precise control of the produced ferrite by sampling and testing of each tones of produced ferrite.
• Use the ferrite homogenization system before sending it to the customer.
• In the case of the purchase of ready-made sets, tile and ceramic factories do not need to store inventory of various and different raw materials for the production of consumer collections.
Technical Support After sale
• The possibility of using more specialized advice is provided by the technical experts of this company, especially in the event of a problem.
• Handling customer complaints as soon as possible with the dispatch of the company's expert to the customer's site, and will continue to reach the end result that will lead to customer satisfaction.